Public Offer Agreement · Aurea

This document is a public offer: a binding proposal by the Seller identified in section 18 to any individual who wishes to purchase access to Aurea. It requires no signature. By completing a payment for any plan you fully and unconditionally accept every term below, and a contract on these terms is concluded from the moment of payment. If you disagree with any part of it, do not pay.

• 1. Definitions
  Service — the software service at https://aureabot.space providing conversations with AI companions, together with lesson progress, journal, vocabulary and session summaries. Seller — the party identified in section 18, which provides the Service and receives payment. User — an individual with an account. Plan — a paid access level (Gold, Platinum, Diamond) provided as a monthly subscription that renews until it is cancelled. Session — one conversation with a companion.
• 2. Subject of the contract
  The Seller grants the User access to the Service under the selected plan for the paid period; the User pays for that access. Access is granted to the Service in its condition at the time of purchase. What is sold is access, not a physical product and not a guaranteed outcome of any kind — see section 12.
• 3. What the Service provides
  Voice and text conversations with AI companions. Every companion is available on every plan, including the free level. Plans differ by rhythm — how many sessions a week are open: Gold is about two a week, Platinum is almost daily, Diamond is unlimited within the fair-use limit stated at purchase. A free level is available without payment and is limited by a monthly minute allowance. The Seller may change or replace individual features, companions, voices and appearances, provided the essential nature of the Service and the rhythm of the purchased plan are preserved.
• 4. Account
  Access requires an account. The User provides a valid email address and keeps the password confidential; actions taken through the account are deemed taken by the User. One account is intended for one person: sharing credentials or reselling access is prohibited. The User must be at least 16 years old, and payment must be made by a person legally able to enter into a contract.
• 5. Price
  Prices are published at https://aureabot.space/pricing and are set in US dollars: Gold $9.99 a month, Platinum $19.99 a month, Diamond $39.99 a month, and a one-time Boost of three extra sessions at $6.99. The exact amount charged in the currency of the User's card is calculated by the payment provider on the date of payment and is shown for confirmation before the payment is made. Prices may change, and a change never affects an already paid period.
• 6. Payment
  Payment is made in full and in advance, by bank card, through the payment service provider lava.top. The Seller does not receive, store or process card details — they are entered on the provider's page. The moment of payment is the moment funds are credited to the Seller. Bank and card-issuer fees are borne by the User.
• 7. Renewal and cancellation
  A plan is a subscription. The first payment opens access immediately for one month, and the subscription then renews automatically: on each renewal date the payment provider charges the same card the same amount, and access continues without interruption. The subscription runs until it is cancelled. The User may cancel at any time and without giving a reason — in the payment provider's interface, from the receipt lava.top sends after each payment, or by writing to support@aureabot.space at least one day before the next renewal date, which is confirmed by reply. Cancellation stops future charges only: access remains open until the end of the period already paid for, after which the account is downgraded to the free level, while the account itself and all progress, journal and history are retained. If a renewal charge fails, the payment provider retries it; after repeated failures the subscription is cancelled and the account is downgraded. A change of price never affects an already paid period and applies from the first renewal after the new price is published.
• 8. Delivery
  Access is opened automatically once the payment provider confirms the payment, and in any event within 24 hours of it. The obligation to deliver is performed at the moment access under the paid plan is opened on the account. If that has not happened within 24 hours of a successful payment, write to support@aureabot.space with the payment date and the account email address.
• 9. Refunds
  The Service is a digital service delivered immediately. By paying, the User requests immediate performance and accepts that the statutory right of withdrawal for digital content, where it applies, is lost once access has been opened. The Seller nevertheless refunds in three cases: the Service was not delivered — access did not open, or was unavailable for a substantial part of the paid period for reasons attributable to the Seller (refund in full or pro rata, at the User's choice); a duplicate payment for the same period (refund of the duplicate in full); an unused period — no session was started under the paid plan and the request is made within 14 days of payment (refund in full). Requests go to support@aureabot.space from the account email address and are answered within 10 business days; refunds are made to the card used. Dissatisfaction with what an AI companion said is not by itself a ground for refund outside the third case, given the nature of the Service described in section 12.
• 10. What the User undertakes not to do
  Not to use the Service for unlawful purposes or to create unlawful, abusive or hateful content; not to attempt unauthorised access to the Service, its infrastructure or other accounts; not to interfere with its operation through automated request flooding, scraping or circumvention of limits; not to resell, sublicense or share paid access; not to extract or redistribute the Service's content systematically. The Seller may suspend or close an account that breaches this section, and where the breach is established paid amounts are not refunded.
• 11. Intellectual property
  All rights to the Service — its software, interface, design, companion characters, voices, appearances and educational materials — belong to the Seller or its licensors. Payment grants a personal, non-exclusive, non-transferable right to use the Service for its intended purpose during the paid period, and nothing more. Transcripts and summaries of the User's own sessions belong to the User and may be exported or deleted at any time.
• 12. What Aurea is, and what it is not
  Aurea is an entertainment and educational service. Its companions are AI programs, not human beings, and may produce inaccurate or inappropriate statements. The Service is not medicine, not psychotherapy, not legal advice, not financial advice and not fortune telling; it does not replace a doctor, therapist, lawyer or financial adviser and must not be the basis for decisions of that kind. Tarot readings are offered as a form of reflection, with no claim to predict events. If you are in crisis or thinking about harming yourself, contact your local emergency services or a crisis helpline immediately — the Service is not an emergency service and cannot summon help. The Service is provided as is and as available, with no warranty of uninterrupted or error-free operation and no promise of any particular result.
• 13. Limitation of liability
  To the maximum extent permitted by applicable law, the Seller's aggregate liability under this contract is limited to the amount paid by the User for the current paid period. The Seller is not liable for indirect, incidental or consequential damages, for lost profit, or for decisions the User takes on the basis of conversations with the companions. Nothing here limits liability that cannot be limited by law, including for intentional misconduct and for death or personal injury caused by negligence.
• 14. Personal data
  Personal data is processed under the Privacy Policy published at https://aureabot.space/legal/privacy, which forms an integral part of this offer. By accepting this offer the User consents to processing on the terms of that policy.
• 15. Force majeure
  Neither party is liable for failure to perform caused by circumstances beyond its reasonable control, including failures of communication networks, hosting providers, payment systems or third-party AI model providers, acts of public authorities, and natural events.
• 16. Term of the offer and amendments
  This offer is in force from its stated date until withdrawn or replaced by the Seller. The Seller may amend it by publishing a new version at the same address. The version in force at the moment of payment governs that payment for its entire paid period; continued use after a change constitutes acceptance of the new version for subsequent payments.
• 17. Governing law and disputes
  The parties will first try to resolve any dispute by negotiation: a written claim sent to support@aureabot.space is answered within 30 calendar days. Failing resolution, the dispute is referred to the competent court at the Seller's place of registration, without prejudice to any mandatory consumer right to bring proceedings at the User's place of residence.
• 18. Seller details
  Website: https://aureabot.space. Contact and claims: support@aureabot.space, answered within 30 calendar days. Card payments are processed by lava.top, which issues the payment receipt. The Seller's registration details, including the legal name, tax identification number and registered address, are provided on request at the contact address above.

Last updated: 16 August 2026

Questions: support@aureabot.space

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